HavenOPSOperational Intelligence
Security & trust

Built for environments
where the data matters.

HavenOPS is architected for regulated, audited, multi-tenant operations across every industry. Security isn't a setting — it's the foundation.

New — Trust Packet

Download the HavenOPS Security Trust Packet

11 sections covering architecture, RLS verification, audit logging, AI governance, and compliance posture — built for executive, legal, and procurement review.

Get the Trust Packet
Current controls

What's in place today.

Role-Based Access
Granular RBAC and row-level security on every record. Roles include super admin, owner, admin, HR admin, supervisor, and staff — each with explicit, auditable permissions.
Audit Logging
Append-only audit trails on sensitive records. Every read, write, and admin action carries who, what, when, and from where.
Organization Segregation
True multi-tenant isolation with continuous cross-tenant validation. Customer data never crosses tenant boundaries.
Secure Authentication
Modern auth with HIBP weak-password protection, password resets behind admin-issued recovery, and SSO-ready.
Document Governance
Lifecycle tracking, version control, signed acknowledgments, and PHI-safe handling across all document workflows.
Trust roadmap

What's next on the trust path.

Public, dated, and accountable. We share progress with customers and prospects continuously.

In progress
HIPAA-Aligned Controls
Documented administrative, physical, and technical safeguards. BAAs available for covered entity and business associate use.
In progress
SOC 2 Readiness
Type II audit underway. Independent review of security, availability, and confidentiality controls.
In progress
Enterprise Monitoring
24/7 telemetry, intrusion detection, and incident response runbooks operational across all production surfaces.
In progress
Advanced Compliance Reporting
Tenant-level compliance posture reports, third-party attestations, and customer-facing trust dashboards.
Principles

How we think about security.

A short list we won't compromise on.

Least-privilege access enforced at the database row.
PHI never appears in realtime broadcasts or notifications.
Every customer tenant is isolated by row-level policy.
Audit trails are append-only and independently verifiable.
Secrets are never embedded in client code.
Production changes go through reviewed, reversible migrations.

Need a security review?

We share architecture diagrams, controls documentation, and DPAs under NDA.

Contact securityStart your Solution Design
Security & privacy

Built for compliance-driven organizations.

HavenOPS is designed with role-based access, tenant-aware data separation, audit visibility, and secure operational workflows to support compliance-driven organizations.

Role-based access controls
Granular RBAC and row-level security on every record.
Multi-tenant data separation
True tenant isolation with continuous cross-tenant validation.
Audit trail visibility
Append-only audit logs across sensitive records and admin actions.
Secure document workflows
Lifecycle, version control, and signed acknowledgments end-to-end.
Admin-controlled user access
Provisioning, role changes, and revocation governed by org administrators.
Privacy-conscious implementation
PHI, names, and sensitive details never appear in realtime broadcasts.
Read the security & trust page
Implementation readiness

A structured path to live operations.

HavenOPS follows a structured activation process so organizations understand what is being configured, reviewed, approved, and launched before live operations begin.

  1. Phase 01
    Discovery
    Understand the operational environment, requirements, and risks.
  2. Phase 02
    Solution Design
    Configure modules, roles, and workflows to match the organization.
  3. Phase 03
    Implementation
    Build out tenants, content, and integrations against an agreed scope.
  4. Phase 04
    Service Activation
    Complete required service documents, billing setup, and activation review.
  5. Phase 05
    Operational Readiness
    Validate controls, training, and documentation are in place.
  6. Phase 06
    Production Launch
    Move the organization into live operations under structured approval.
  7. Phase 07
    Platform Adoption
    Ongoing enablement, optimization, and operational performance review.

Live operational access begins after required service documents, billing setup, and activation review are completed.

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