Priced around your operational readiness.
HavenOPS is sold as outcome-based Operational Capability Suites — recommended configurations of connected tools that reinforce each other. Pricing is proposal-based, scoped to selected suites, custom configuration, implementation scope, organization size, workflow complexity, and support needs. There is no public checkout — every engagement is shaped during Solution Design.
Start with a suite. Expand when you're ready.
HavenOPS organizes its capabilities into four Operational Capability Suites — Workforce Development, Compliance & Quality, Workforce Operations, and Executive Operations. Recommended suites deliver stronger outcomes because companion capabilities reinforce each other. Organizations may start with one suite, combine suites, request custom workflow design, or defer capabilities for later — without re-platforming.
Pricing is proposal-based — no list prices, no public checkout. Final pricing is scoped to selected suites, custom configuration, implementation scope, organization size, workflow complexity, and support needs. Implementation/setup is a separate activation investment that may be paid upfront or, when approved, bundled into the initial subscription term. Professional services (including Learning Studio production work) may be scoped separately.
Foundation
Establish operational readiness.
- Best fit
- Single-facility organizations establishing operational readiness, workforce accountability, training, documentation, and compliance readiness.
- Org size
- Single facility, emerging operations
- Facilities
- 1 facility
- Seats
- Up to 25 users
- Implementation
- Guided Implementation
- Training Academy
- Document Management
- Workforce Accountability (baseline)
- Standard operational reporting
Operational
Run the full readiness cycle.
- Best fit
- Growing organizations managing multiple locations, larger teams, shared workflows, and service activation across facilities.
- Org size
- Multi-facility, single region
- Facilities
- 2 – 5 facilities
- Seats
- 25 – 75 users
- Implementation
- Assisted Implementation
- Everything in Foundation
- Compliance Center
- Service Activation workflows
- Incident Intelligence
- Operational dashboards & exports
Command
Executive-grade oversight at scale.
- Best fit
- Multi-facility operators requiring stronger executive visibility, compliance oversight, reporting, workflow standardization, and operational governance.
- Org size
- Multi-region operator
- Facilities
- 6 – 10 facilities
- Seats
- 75 – 125 users
- Implementation
- Full-Service Implementation
- Everything in Operational
- Executive Dashboard & Client Status Portal
- Cross-region compliance posture
- AI Governance Controls (org-tuned)
- Dedicated success manager
Enterprise
Custom Solution.
- Best fit
- Larger organizations, networks, or multi-region operators requiring advanced configuration, integrations, governance, reporting, and executive cadence.
- Org size
- Health system / network
- Facilities
- 10+ facilities
- Seats
- 125+ users
- Implementation
- Full-Service Implementation + executive sponsor
- Everything in Command
- Custom integrations & SSO
- Advanced compliance environments
- Strategic Advisory Services
- Custom SLAs & executive cadence
Seat ranges are used for implementation planning, support capacity, training assignment, and operational scope. Final package recommendations are based on organizational complexity, not seat count alone. HavenOPS is sold as an annual subscription + implementation package, built around your organization's size, workflows, and operational complexity.
Built for organizations that don't fit a standard package.
For organizations with unique workflows, industry-specific requirements, custom implementation needs, or non-standard operating models, HavenOPS can scope a custom build after discovery.
- Facilities
- Custom
- Seats
- Custom
- Custom workflow design
- Custom module configuration
- Industry-specific operating model support
- Advanced integrations
- Custom reporting
- Implementation advisory
- Executive stakeholder alignment
- Scoped pricing after discovery
How HavenOPS pricing is built.
Pricing is customized to the complexity of your organization. Five inputs shape every commercial proposal — no list price could fairly capture a single-site operator and a multi-state network on the same line item.
Service Activation & Operational Readiness.
Every engagement follows a structured Service Activation path — from environment configuration through Operational Readiness sign-off. Three implementation tiers align to the scope of your rollout.
HavenOPS subscriptions may include a one-time implementation and platform build-out fee scoped to your engagement. The fee is shaped by selected modules, facility count, document migration, training setup, workflow configuration, integrations, and overall service intensity. Final scope, deliverables, and cost are confirmed in your formal proposal after discovery.
Self-directed activation with HavenOPS playbooks, checklists, and scheduled office hours. Operational Readiness sign-off in weeks, not quarters.
A named implementation lead co-leads configuration across HR, compliance, training, and service activation workflows. Includes data migration support.
White-glove engagement with dedicated success manager, multi-region rollout planning, executive cadence, and post-go-live optimization.
Initial payment is invoiced — not charged online.
Initial HavenOPS payments are issued by invoice following setup and activation readiness review. Automated subscription billing may be configured during onboarding when applicable.
Feature comparison matrix.
A capability-by-capability view to help leadership, compliance, and procurement teams place your organization on the right plan before a sales conversation.
All AI features ship with human-approved workflows — AI assists; designated reviewers approve.
For health systems, state operators, and complex networks.
Enterprise engagements are scoped end-to-end with your security, compliance, and executive teams. Commercial terms, SLAs, and governance are tailored to the operating reality of large multi-site organizations. Scoped after discovery.
Why compliance-heavy organizations choose HavenOPS.
Pricing FAQ.
HavenOPS is proposal-based — every engagement combines a base package, optional add-ons, and a one-time implementation and platform build-out fee. After discovery, an account executive reviews your recommended configuration and follows up with a formal commercial proposal scoped to your organization's size, workflows, and operational complexity. No list price can fairly capture a single-site operator and a multi-state network on the same line item.
By active users in a given month — staff, leadership, HR, compliance, and executives who actively sign in. Read-only board observers and auditors are included where applicable.
Environment configuration, role and facility setup, data migration, workflow tuning, training rollout, and Operational Readiness sign-off. Scope and timeline scale with your implementation tier.
Your initial HavenOPS payment is invoiced manually after onboarding, proposal acceptance, legal approvals, and activation readiness review. Payment is collected outside the platform; once HavenOPS confirms receipt, Service Activation is approved and Production Launch proceeds. Automated subscription billing will be configured during your onboarding process when applicable.
Yes. Multi-facility organizations commonly begin at Operational and move to Command as regional footprint and board reporting cadences formalize.
Yes. A Business Associate Agreement is available on every plan for organizations operating under HIPAA.
Custom integrations, SSO/SAML, dedicated environments, advanced compliance, and custom SLAs are part of Enterprise and are scoped during the sales conversation.
Ready to scope your plan?
A 30-minute scoping call maps your organization to the right plan and produces a tailored commercial proposal. Compliance and procurement teams typically start with the Security Trust Packet.
Talk to the HavenOPS team.
We'll walk your leadership team through the platform and the implementation path. After your discovery session, an account executive will review your recommended configuration and follow up with a formal commercial proposal.