The platform

One operating system.
Every operation.

Ten connected studios — training, documents, compliance, verification, workflows, HR, AI, leadership visibility, governed knowledge, and operational walkthroughs — wired into one operational graph for organizations of any size or industry.

01 · Training Academy

Workforce enablement that proves itself.

Role-based learning paths, knowledge checks, and signed completion records. Custom paths for every requirement your organization runs on.

  • Role-based learning paths and cohorts
  • Knowledge checks with passing thresholds
  • Signed completion certificates and audit trail
  • Industry-agnostic curriculum framework
See it in your Solution Design
app.havenops.io / academy / sanctuary-model
Sanctuary Model
Module 3 · Trauma-Informed Care
00:04:12 / 00:18:3087% watched
Knowledge check
Define vicarious trauma
Identify safety cue
Choose right response
Auto-signed completion certificate on pass
02 · Document Intelligence

Documents that finally talk to each other.

Auto-classification, expiration detection, semantic search, and policy linking turn your document layer into structured operational data.

  • Auto-classify policies, HR docs, incidents, and licenses
  • Expiration radar and re-verification queues
  • Semantic search across every document
  • Link documents to policies, people, and workflows
See it in your Solution Design
app.havenops.io / documents
"show me policies about medication"
Filters
Medication Administration Policy v4.2
Policy
Updated 3d ago
Staff Background Check — A. Pham
HR
Expires in 14d
Incident Report #2026-0418
Incident
Signed
Fire Drill Log — Q2
Compliance
On schedule
License — Counselor (CT)
Verification
Expired
03 · Compliance Intelligence

From audit prep to audit calm.

Always-on rule monitoring, regulatory change detection, and a defensible readiness score. Evidence assembles itself in real time.

  • Continuous rule-by-rule readiness scoring
  • Regulatory change feed mapped to your operation
  • Findings tracked with corrective workflows
  • One-click evidence packs for audits
See it in your Solution Design
app.havenops.io / compliance / readiness
Readiness
84
Strong, with 2 watch items
Open findings
3
2 medium · 1 high
Reg changes (30d)
7
3 require action
Rule
Requirement
Status
42 CFR §483.13
Resident rights
On track
DCF Reg 5-200
Incident reporting timing
On track
OSHA 1910.1030
Bloodborne pathogens training
Watch
HIPAA §164.308
Workforce security
On track
State Lic. §17a-145
Staff ratio coverage
Action
04 · Verification Center

Trust, verified — continuously.

Background checks, license verifications, screenings, and credentials orchestrated in one place — with re-verification scheduled before things expire.

  • Background checks and screenings
  • License and credential validation
  • Automatic re-verification scheduling
  • Provider-agnostic — bring your existing partners
See it in your Solution Design
app.havenops.io / verification
Verification Center
98% current
In queue
14
Re-verify (30d)
9
Failed last 30d
0
License — RN (CT)
A. Pham
Verified
1m ago
Background check
B. Carter
Re-verify due
in 7d
TB screening
C. Rivera
Pending
queued
I-9 employment
D. Singh
Verified
12d ago
05 · Workflow Builder

Operations as code — without the code.

Design routing, approvals, escalations, and corrective actions visually. Wire them to any signal in HavenOps — incidents, expirations, audit findings, AI recommendations.

  • Visual builder with triggers, gates, and SLAs
  • Cross-module signals (incidents, HR, compliance, training)
  • Escalations, approvals, and signed sign-offs
  • Templated playbooks for common operations
See it in your Solution Design
app.havenops.io / workflows / incident-corrective-action
Workflow
Incident → Corrective Action
Live
Edit
Incident filed
Trigger
AI classify
Severity · domain
Notify supervisor
Generic ping, no PHI
Open review
Auto-task · 24h SLA
Reassign training
If pattern detected
Update policy
If recurrence
Sign off
Director acknowledgement
Close · log
Audit trail
SLA · 92% on-time · Avg close 3.2 days · 27 closed this quarter
06 · HR Operations

The people layer, finally connected.

Onboarding, time, PTO, missed punches, and records — wired to training, verification, and compliance. One source of truth for the workforce.

  • Onboarding with role-based task generation
  • Time, PTO, and missed-punch workflows
  • HR records, signatures, and acknowledgments
  • Cross-linked to compliance and training
See it in your Solution Design
app.havenops.io / hr-ops
Active staff · 248
12 onboarding
5 re-verify
Member
Role
Verification
Training
AP
A. Pham
RN, BSN
Verified
Current
BC
B. Carter
Counselor
Verified
1 task open
CR
C. Rivera
Care Tech
Pending
Onboarding
DS
D. Singh
Supervisor
Verified
Current
07 · AI Automation Layer

An intelligent brain on every record.

HavenAI reads across training, compliance, HR, and incidents to surface patterns, score risk, and recommend the next action — with reasoning you can audit. Recommendations are reviewable and require human approval before any operational action — HavenAI does not make final clinical, compliance, or HR decisions.

  • Pattern detection across modules
  • Risk scoring and root-cause analysis
  • Explainable recommendations with source records
  • Closed-loop workflows from suggestion to closure
See it in your Solution Design
app.havenops.io / assistant
HavenAI
Explainable
Where are we likely to miss a compliance deadline next quarter?
Two areas with elevated risk:
  • Bloodborne pathogens training — 14 staff lapse window in 21 days.
  • Counselor license renewal (CT) — 1 expiration unprocessed.
Source · training_records
Source · verification_results
Confidence · 0.92
08 · Leadership Command Center

Clarity at altitude.

Executive dashboards, risk patterns, readiness scores, and recommended actions — built for the people who answer for the org.

  • Live readiness and risk scoring
  • Cross-site visibility for multi-unit operators
  • Recommended actions with one-click execution
  • Board-ready exports on demand
See it in your Solution Design
app.havenops.io / leadership / overview
Leadership command
Operations at a glance
Last 30 days
Compliance score
96%
+3
Training current
94%
+5
Open risks
7
-4
Audits ready
100%
Q ready
Readiness trend
vs. prior period
AI recommendations
Reassign 4 staff to Cohort B
Re-verify 2 HR records
Resolve 1 medication pattern
09 · Knowledge Studio

Governed operational knowledge — searchable and source-grounded.

Knowledge Studio turns policies, SOPs, forms, templates, and approved external references into governed, searchable operational knowledge. Search is grounded in approved sources, and AI assistance only draws from material your team has reviewed.

  • Organization Knowledge Library for your policies, SOPs, forms, and templates
  • HavenOPS Template Library of curated, reusable operational artifacts
  • External Reference Library for vetted third-party material
  • Source-grounded search across approved knowledge only
  • Human-approved AI assistance with no-approved-source safeguards
  • Official source-of-truth visibility for training, compliance, and onboarding alignment
See it in your Solution Design
app.havenops.io / documents
"show me policies about medication"
Filters
Medication Administration Policy v4.2
Policy
Updated 3d ago
Staff Background Check — A. Pham
HR
Expires in 14d
Incident Report #2026-0418
Incident
Signed
Fire Drill Log — Q2
Compliance
On schedule
License — Counselor (CT)
Verification
Expired
10 · Operational Walkthrough Studio

Turn forms, SOPs, and workflows into guided experiences.

Operational Walkthrough Studio turns forms, SOPs, screenshots, templates, and workflows into interactive walkthroughs your team can practice against — with source documents linked alongside every step. Available as a premium Learning Studio capability.

  • Interactive walkthroughs with guided steps and callouts
  • Source document linking on every step
  • Practice mode for safe, role-based repetition
  • Role-based training paths and competency support
  • Manager review and sign-off workflow
  • Human-Approved AI suggestions for new walkthroughs
See it in your Solution Design
app.havenops.io / academy / sanctuary-model
Sanctuary Model
Module 3 · Trauma-Informed Care
00:04:12 / 00:18:3087% watched
Knowledge check
Define vicarious trauma
Identify safety cue
Choose right response
Auto-signed completion certificate on pass
The intelligence layer

HavenAI reasons across every module.

Patterns, risk, and recommendations — explained in the language of your operation.

Cross-module pattern detection
Cluster signals across incidents, training, HR, and compliance.
Explainable recommendations
Every suggestion comes with reasoning and source records.
Closed-loop automation
Approve once. The system routes, verifies, and resolves itself.

See the platform in motion.

A 30-minute walkthrough tailored to your operation.

Security & privacy

Built for compliance-driven organizations.

HavenOPS is designed with role-based access, tenant-aware data separation, audit visibility, and secure operational workflows to support compliance-driven organizations.

Role-based access controls
Granular RBAC and row-level security on every record.
Multi-tenant data separation
True tenant isolation with continuous cross-tenant validation.
Audit trail visibility
Append-only audit logs across sensitive records and admin actions.
Secure document workflows
Lifecycle, version control, and signed acknowledgments end-to-end.
Admin-controlled user access
Provisioning, role changes, and revocation governed by org administrators.
Privacy-conscious implementation
PHI, names, and sensitive details never appear in realtime broadcasts.
Read the security & trust page
Compliance readiness center

One structured operating layer for readiness.

HavenOPS helps organizations organize training, documentation, operational workflows, accountability tasks, and readiness evidence in one structured operating layer.

Training
Role-based learning, knowledge checks, and signed completions.
Documentation
Policies, versions, and acknowledgments under structured governance.
Operational workflows
Routing, approvals, escalations, and corrective actions in one system.
Accountability tasks
Owners, due dates, and audit-grade evidence on every action.
Readiness evidence
Continuous, exportable evidence packs assembled in real time.
Implementation readiness

A structured path to live operations.

HavenOPS follows a structured activation process so organizations understand what is being configured, reviewed, approved, and launched before live operations begin.

  1. Phase 01
    Discovery
    Understand the operational environment, requirements, and risks.
  2. Phase 02
    Solution Design
    Configure modules, roles, and workflows to match the organization.
  3. Phase 03
    Implementation
    Build out tenants, content, and integrations against an agreed scope.
  4. Phase 04
    Service Activation
    Complete required service documents, billing setup, and activation review.
  5. Phase 05
    Operational Readiness
    Validate controls, training, and documentation are in place.
  6. Phase 06
    Production Launch
    Move the organization into live operations under structured approval.
  7. Phase 07
    Platform Adoption
    Ongoing enablement, optimization, and operational performance review.

Live operational access begins after required service documents, billing setup, and activation review are completed.

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